Returns Policy

 

Returns Policy

30 day returns policy – You may return an item at your own expense unless the item received is wrong or damaged.


Damaged Goods

If the item upon receiving is damaged, a replacement will be sent. 

Please notify us within 24 hours of receiving your order.

No Leak Guarantee

All Oils will replace any products damaged during delivery.

In the rare occasion that a product may be damaged during delivery, our No Leak Guarantee is in place to cover your order in the event of any leakages.

At All Oils our aim is to deliver products to you efficiently and securely packaged. We want to make sure that every one of our customers has a swift, no nonsense experience from ordering online to receiving their delivery.

Any queries or concerns you may have about your order we will do our best to accommodate any issues.

Just give us a call on 0208 507 0123 or email us at enquiries@oils.today

 


Refunds / Replacements

Due to the nature of our products we do not offer refunds. 

We will offer to send a replacement or correct item first, only in these circumstances:

  • Receiving damaged goods
  • Wrong item received

 

Liability

It is the buyer's responsibility to ensure that the goods purchased are the correct products for application. We cannot accept the responsibility for any additional charges or consequential loss incurred if a product does not give the desired results. Our liability is limited to the price paid for the goods only.

We offer free advice and recommendations on the right products to use for your vehicles or machinery. Please contact us direct.